National health emergency management

We work with state and territory counterparts to minimise the impacts of major emergencies on human health and life, health systems, and Australian Government health services and assets.

About national health emergency management

State and territory governments are responsible for managing emergencies in their jurisdictions. 

Our approach to health emergency management involves planning, preparing and responding to emergencies, then reviewing our response to learn from it. 

The Australian Government’s emergency response role starts when: 

  • a state or territory government requests Australian Government assistance
  • multiple states and territories are affected, requiring a consistent national picture 
  • Australians or Australian interests are affected overseas
  • Australian Government services or assets are directly affected. 

Our responsibilities

Australia’s national health emergency management responsibilities are framed in legislation and policy, including the: 

The International Health Regulations 2005 provide us with a framework to work with other countries also dealing with communicable disease emergencies. 

We lead national health emergency response coordination at 2 levels.

1. Whole-of-nation response

We coordinate a whole-of-nation response for any emergency that results in nationally significant human health consequences. 

The Australian Health Protection Committee (AHPC) is the overarching senior officials’ group for a national health-sector emergency response. 

Responses at this level require coordination across health agencies in Australian Government and state and territory governments. They might be for a broad range of emergencies, including from:

  • infectious disease
  • hazardous materials 
  • climate and natural events, including floods and bushfires
  • mass casualty incidents
  • cyber security incidents
  • critical infrastructure and supply chain disruption 
  • food insecurity
  • civil unrest and conflict.

2. Whole-of-Australian-Government response

We coordinate whole-of-Australian-Government responses for domestic public health emergencies. 

The Australian Government Crisis and Recovery Committee (AGCRC) is the overarching senior officials’ group for the emergency response. 

Responses at this level require cross-portfolio coordination across all Australian Government agencies to address the span of consequences, not only those relating to human health, but also those with economic, social, or other dimensions. 

We are the Australian Government coordinating agency for:

  • nationally significant infectious disease outbreaks (including pandemics) 
  • hazardous material incidents with human health consequences (excluding terror events). 

The Australian Government Crisis Management Framework designates our portfolio responsibilities for this level of coordination.

Our approach

The Australian Government Crisis Management Continuum informs our approach to health emergency management. 

We put particular emphasis on the planning, preparedness, response, and review phases. 

This image shows an arrow going through all the stages of the health emergency management continuum. These are prevention, planning, preparedness, response, review and recovery. 

Health emergency planning

Our national health emergency response plans guide our approach to health emergency response. 

We are reviewing these plans in the wake of recent emergencies. 

Health emergency preparedness

We build emergency preparedness through:

  • national health emergency exercises   
  • a health emergency management training program 
  • a lessons management (continuous improvement) framework
  • a health emergency management capability framework.

Health emergency response

During a national health emergency, we might: 

Contact

Public Health Information Hotline

Call the Public Health Information Hotline in the event of a health emergency or incident affecting the public. You can call between 8:30am and 5pm AEST/AEDT from Monday to Friday.
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